1. Information We Collect
We collect the following types of information to provide and improve our AI tutoring services:
- Account Information: Name, email address, and password.
- Usage Data: Chat logs, uploaded documents (PDFs), and study session activity.
- Device Information: IP address, browser type, and device identifiers.
2. How We Use Your Data
We use your information to:
- Provide AI-powered answers and generate study materials.
- Process payments via PayMongo (we do not store card details).
- Personalize your learning experience.
- Monitor and improve system performance.
3. AI Data Processing
Your chats and documents are processed by third-party LLM providers (e.g., Google Gemini, Anthropic) solely to generate responses. We do not sell your data to third parties for advertising.
4. Data Security
We implement industry-standard security measures including:
- Encryption in transit (TLS/SSL).
- Encryption at rest for sensitive data.
- Strict access controls for internal staff.
5. Your Rights
Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the right to:
- Access your personal data.
- Correct inaccurate data.
- Request deletion of your account and data.
6. Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected].